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Senior Product Manager - UPI Product

PaytmPayments company
On-siteSenior
SoftBank
Ant Financial
Alibaba Group
Elevation Capital
Sapphire Ventures logo
Sapphire Ventures
Berkshire Hathaway
Product

About the role

TL;DR

Lead AI product development for Paytm's UPI ecosystem, building autonomous AI agents.

  • We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem.
  • The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates.
  • Key Responsibilities Define product strategy and roadmap for AI-powered UPI experiences.
  • Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations.
  • Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products.
  • Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency.
  • Drive experimentation using analytics, customer insights, and A/B testing.
  • Requirements 3–8 years of Product Management experience in FinTech, Payments, or AI products.
  • Understanding of UPI, digital payments, and banking ecosystems.
  • Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development.
  • Strong analytical skills with SQL and product analytics tools.
  • Excellent stakeholder management and execution capabilities.
View original posting →

Required skills

Product ManagementLLMsSQLA/B TestingProduct Strategy

Domain expertise

fintech

Tech stack

SQLLLMs

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