Financial Operations Senior Manager
PayJoyConsumer Lending company
MexicoSenior
Citi Ventures
Greylock
Aidenlair Capital
Ascend Vietnam Ventures
Claridge Venture Partners
Invus Opportunities
FinanceNew
About the role
TL;DR
Manage global lock operations strategy and coordinate exploit work across teams.
- •PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets achieve financial stability.
- •Our patented technology provides an on-ramp for new customers to enter the credit system.
- •Key Responsibilities Own the global Lock Operations strategy and tool takedown roadmap.
- •Govern and coordinate lock exploit work across Fraud, Risk, Engineering, and Legal.
- •Quantify impact through field disruption and value at risk protected.
- •Serve as the primary technical partner to the Fraud team on ground and online intelligence.
- •Manage and develop the Tools Specialist, Takedown Specialist, and Analyst while staying hands on.
- •Requirements 5+ years in fintech, consumer lending, or fraud and risk operations, ideally with exposure to more than one country or market.
- •Hands-on experience using tooling, automation, or AI to scale an operation.
- •A track record of reducing fraud or exploit driven losses through operational change.
- •Confident, credible stakeholder management.
- •Desirable: prior people management experience and Spanish or Portuguese fluency.
Required skills
Risk ManagementSQLExcelPython
Domain expertise
fintech
Benefits & perks
100% Company-funded Health and dental and vision discount plan for employees and immediate family members., Life insurance., Phone finance, Headphone, home office equipment and wellness perks., 30 days of Christmas bonus., 20 days paid Vacation., 50% Vacation premium., 13% Saving funds., $2,000 MXN monthly grocery coupons., $2,000 USD annual Co-working Travel perk., $2,000 USD annual Professional Development perk.
Tech stack
PythonSQLExcelPowerPointJiraConfluenceGitLinux