Principal Technical Trainer and Content Developer
OneTrustCybersecurity company
Remote$90,000 - $135,000 USDLead
Insight Partners
Coatue
TCV
SoftBank Vision Fund
Franklin Templeton
Generation Investment Management
People / HR / RecruitmentNew
About the role
TL;DR
Leads technical education design, development, and delivery for customers and partners.
- •OneTrust is seeking a Principal Technical Trainer and Content Developer to lead the design, development, and delivery of high-impact technical education for customers and partners in a fast-moving, release-driven SaaS environment.
- •This senior-level role focuses on creating scalable, digital-first learning content and facilitating live training to drive adoption and measurable business outcomes.
- •Key Responsibilities Design, build, and maintain full-course technical learning content across digital and live formats.
- •Deliver instructor-led and virtual instructor-led training for customers and partners.
- •Design and maintain hands-on labs aligned to real-world workflows and scenarios.
- •Operate within a seasonal release cycle, ensuring content is updated and release-ready.
- •Collaborate with Product, Engineering, Support, Sales, Marketing, and Legal to ensure content accuracy and alignment.
- •Requirements Bachelor’s degree in Instructional Design, Education, or a related field. 7+ years of experience in technical training, instructional design, or course development in SaaS or enterprise software environments.
- •Proven experience delivering instructor-led training and building full-course learning content for external audiences.
- •Strong ability to translate complex product functionality into clear, actionable learning experiences.
- •Experience building hands-on labs and workflow-based training.
Required skills
Customer OnboardingProduct ManagementProject ManagementPresentation SkillsPythonJavaScriptReactNode.js
Nice-to-have skills
AgileAWSGoogle CloudAzureDockerKubernetesCI/CD
Benefits & perks
Comprehensive healthcare coverage, Flexible PTO, Equity RSUs, Annual performance bonus opportunities, Retirement account support, 14+ weeks of paid parental leave, Career development opportunities, Company-paid privacy certification exam fees
Tech stack
PythonJavaScriptReactNode.jsAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceFigmaPostmanOpenAPIREST APIExcelPowerPointGoogle AnalyticsWorkdayGreenhouse