Director, Field Service Delivery
OmnidianSolar Asset company
United StatesDirector
Activate Capital
Liberty Mutual Insurance
WIND Ventures
IA Capital Group
B Capital
HSBC
Operations & Strategy
About the role
TL;DR
Optimize and run a world-class service delivery engine for Omnidian.
- •The Director of Field Service Delivery is responsible for optimizing and running a world-class service delivery engine for Omnidian, ensuring speed, safety, and quality in field service operations.
- •Key Responsibilities Translate high-level strategies into actionable execution plans.
- •Own the "Golden Triangle" of service delivery: Speed, Cost, and Quality.
- •Directly manage and mentor the Dispatch Operations Leaders and support teams.
- •Champion field safety and compliance.
- •Coordinate service delivery across multiple channels.
- •Requirements 7-10 years of progressive leadership experience in Field Service or Service Delivery.
- •Proven success in operational scale and managing multi-channel dispatch networks.
- •Strong Operational Fluency in Dispatch & Routing and Financial Management.
- •Bachelor's degree in Business, Operations, Engineering, or a related technical field.
Nice-to-have skills
Change Management
Domain expertise
cleantech
Benefits & perks
outstanding benefits, paid parental leave, sabbatical leave, competitive total compensation package, company-wide slack channels, affinity groups