Design and build AI-native workflows for customers using Notion.
•As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform.
•You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes.
•Key Responsibilities Partner with customers on forward deployed engagements from discovery through launch, translating business goals and workflow requirements into scalable clear solution design and Notion solutions that drive durable adoption.
•Design scalable Notion architectures that translate customer workflows, permission and governance needs, integrations and AI use cases into optimal workspaces that are easy to adopt, manage and scale.
•Design and deploy AI-native workflows using Notion AI, custom agents, automations, Workers, Developer Platform capabilities and adjacent AI tools.
•Help customers navigate change by designing adoption plans, enablement materials and launch approaches that drive sustained usage and measurable business value.
•Serve as a trusted advisor to customers, simplifying complex technical requirements, making practical tradeoff recommendations and helping stakeholders align around a clear implementation path.
•Requirements 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
•Proven ability to translate ambiguous customer goals into clear workflows, implementation plans, solution architectures, and measurable success criteria.
•Hands-on AI builder mindset, with experience using AI tools to design, prototype, automate, or improve real business workflows.
•Technical fluency with APIs, integrations, data models, automation, enterprise systems, developer workflows and implementation tradeoffs.