Data Product Consultant
NexxenProgrammatic Advertising company
Chicago, United States$100K - $125KMid
Data & AI
About the role
TL;DR
Technical lead for client data onboarding, integrations, and issue resolution.
- •The Data Product Consultant (DPC) is the technical lead for a portfolio of Nexxen enterprise clients, from onboarding through ongoing support.
- •The DPC gets client and partner data into the Nexxen platform, keeps integrations and data deliveries working, and resolves technical issues through to the fix.
- •The DPC is the technical partner to Sales, Account Management and Product, and represents the client's needs to Product and Engineering.
- •As part of Nexxen's Technical Services organization, the DPC works the team's inbound request queue against standard SLAs.
- •With guidance from team leadership, the DPC recommends data onboarding approaches that meet each client's business goals.
- •The role suits someone who is curious, thinks clearly when something breaks, and can explain technical topics to both business and technical audiences.
- •Responsibilities Data onboarding and integrations With team leadership support, recommend and carry out data onboarding strategies for a portfolio of accounts: 1P/CRM audience files, CRM connectors (e.g.
- •HubSpot), hashed email, data-collection pixels, and ID syncs.
- •Set up measurement and attribution integrations, including offline-sales and footfall beacons and endpoints, server-to-server events and MMP connections.
- •Configure and maintain log-level data exports to client destinations (S3, SFTP), including fields, schemas, cadence and test deliveries.
- •Support clients and agencies integrating with Nexxen's APIs: credentials, market access, setup questions and first-line troubleshooting.
- •Support clients adopting Nexxen's AI and MCP tools during technical setup and access.
- •Troubleshooting and escalation Investigate data discrepancies, ingestion failures, missing pixel activity, reach and match-rate issues, and failed deliveries; find the cause and drive it to resolution.
- •Identify, reproduce and document defects and client-requested enhancements in Jira, and track them with Product and Engineering through to resolution.
- •Work inbound requests from the Technical Services queue within standard SLAs.
- •Analysis and documentation Write SQL to validate data, investigate issues and produce client analyses (e.g. match-backs, match-rate and ID analysis).
- •Develop and maintain technical design documents, project scope documents and issues lists.
- •Apply Nexxen data-handling and privacy rules to client deliveries Client and cross-functional partnership Serve as primary technical point of contact for assigned clients and partners.
- •Support Sales with technical discovery, capability questions, RFI responses and sales office hours.
- •Help clients use new and existing Nexxen data products, and support Account Management in client trainings and business reviews.
- •Give Product feedback on new releases and client needs, including user acceptance testing of new data features.
- •Required Qualifications 3+ years in a technical consulting, solutions or technical account management role.
- •Programmatic advertising experience, including how audience data, identity and measurement work in a DSP.
- •Client-facing experience, including handling sensitive client issues with care.
- •Strong problem-solving and communication skills; can explain technical topics to business and technical audiences.
- •Organized and dependable with a high volume of concurrent requests and deadlines.
- •Preferred Qualifications Bachelor's degree in a technical, analytical or quantitative field.
- •DMP or CDP experience.
- •Familiarity with identity and data-matching concepts (hashed email, MAIDs, cookie syncs, identity graphs).
- •Experience with REST APIs, cloud storage (AWS S3) and file-based data pipelines.
- •Experience with Jira or a similar ticketing system.
- •In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $100,00
- •$125,000 the time of posting, with the potential of an incentive or bonus.
- •While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.
- •Candidates hired to work in other locations will be subject to the pay range associated with that location.
- •We offer a variety of benefits, including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays.
- •The specific programs and options available will vary depending on the state, start date, and employment type.
- •Our Talent Acquisition team will be happy to answer any questions you may have. #LI-KH1 #LI-Hybrid For information about how we handle your personal information please view our Applicant and Candidate Privacy Notice Important Notice from Nexxen: Your Safety Matters At Nexxen, we care about the well-being of our current and future employees.
- •We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant.
- •Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities.
- •If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at [email protected] to verify its legitimacy.
- •Your trust is important to us.
- •Stay safe and informed.
- •Nexxen Fraud Alert and Notice: Protect Yourself from Impersonation and Fraudulent Activity
Required skills
SQLPythonJavaScriptREST APIJiraHubSpot
Domain expertise
adtech
Benefits & perks
Medical Insurance, Dental Insurance, Vision Insurance, Disability Insurance, 401(k), Employee Assistance Program (EAP), Parental Leave, Unlimited Vacation, Company-paid Holidays
Tech stack
SQLPythonJavaScriptREST APIJiraHubSpot
