Architect next-gen intelligent conversational ecosystems and automated backend intelligence.
•We are making a strategic investment in Artificial Intelligence and Generative AI to redefine how customers interact with N26.
•We are looking for a Principal AI Engineer to architect the next generation of intelligent, multi-channel conversational ecosystems and automated backend intelligence.
•Key Responsibilities Drive Architectural Strategy & Scalability: Partner across Data Science, Platform Engineering, and Product teams to design the technical architecture, data pipelines, and orchestration systems required for high-traffic AI services.
•Productionize Complex AI Prototypes: Act as the primary technical bridge transforming data science prototypes into customer-facing features.
•Design Advanced AI & Agentic Frameworks: Build and optimize application logic surrounding foundational models (leveraging AWS Bedrock and Anthropic).
•Directly implement advanced techniques, including Retrieval-Augmented Generation (RAG), Model Context Protocol (MCP) servers, and Agent-to-Agent (A2A) orchestration.
•Establish Observability & Evaluation Standards: Implement logging, tracing, and metrics frameworks tailored for LLM outputs.
•Design and execute real-time evaluation frameworks to measure output quality, manage prompt updates safely, and run A/B tests across different models.
•Cross-Functional Mentorship: Leverage deep system expertise to identify and recommend new AI use cases based on production feasibility and data availability.
•Cultivate a collaborative environment centered on mutual learning, knowledge transfer, and code quality across engineering disciplines.
•Requirements Proven Production Experience: Extensive track record of building, deploying, and maintaining machine learning models or LLM-based applications in high-volume production environments.
•Advanced Backend Engineering: Mastery of developing scalable microservices and designing APIs, with core proficiency in Python and Kotlin.
•Applied AI Engineering & MLOps: Direct experience implementing RAG, fine-tuning methodologies, and prompt engineering.
•Deep familiarity with LLM frameworks, vector databases, and MLOps tooling to deploy and update models safely.
•Data & Infrastructure Expertise: Practical knowledge of building data pipelines, managing feature stores, and structuring data for model consumption and evaluation.
•Hands-on experience with AWS, containerized services (Kubernetes, Docker), and cloud-native model serving platforms like SageMaker and Bedrock.
•Outcome-Driven Technical Leadership: A clear focus on turning technical complexity into tangible business outcomes, such as reducing financial crime investigation handling times and decreasing customer support escalation rates.