Lead Market Researcher
MonzoDigital Banking company
London, United Kingdom£90,000 - £110,000Lead
CapitalG
GIC
Tencent
Google Ventures
Ribbit Capital
Passion Capital
Product
About the role
TL;DR
Lead market research for new EU market entry, shaping strategy and understanding customer needs.
- •Monzo is expanding beyond the UK and is looking for a Lead Market Researcher to own the customer and market evidence for new-market entry.
- •This role will shape research direction and influence expansion strategy.
- •Key Responsibilities Lead research for new market entry strategy, focusing on discovery across EU markets.
- •Develop a repeatable market-entry research approach.
- •Build a clear view of local money behaviors, banking expectations, and customer needs.
- •Identify, understand, and size priority customer audiences.
- •Assess Monzo's proposition fit with local customer needs.
- •Requirements Significant experience in customer research or consumer insight, shaping strategy.
- •Experience tackling ambiguous, early-stage problems like market entry.
- •Experience conducting research across multiple markets with cultural differences.
- •Strong quantitative research skills, including segmentation and audience sizing.
- •Strong methodological judgment and synthesis/communication skills.
Required skills
Market AnalysisUser ResearchProduct StrategyCustomer Discovery
Nice-to-have skills
PythonJavaScriptSQLExcelPowerPoint
Domain expertise
fintech
Benefits & perks
Incentive Awards, Relocation assistance, Visa sponsorship, Flexible working hours, Learning budget, Home office setup support
Tech stack
PythonJavaScriptSQLGitJiraConfluenceExcelPowerPointGoogle AnalyticsGA4Looker Studio