Anaplan Support Analyst
MonzoDigital Banking company
London, United Kingdom£42,500 - £50,000Mid
CapitalG
GIC
Tencent
Google Ventures
Ribbit Capital
Passion Capital
FinanceNew
About the role
TL;DR
Support the Anaplan platform, manage change requests, and train users.
- •As an Anaplan Support Analyst, you will play a pivotal role in driving the success of Monzo's Anaplan platform and supporting the broader Finance & Anaplan Centre of Excellence (CoE).
- •You will act as the key engine powering daily operations, managing change requests, facilitating user training, and assisting with model building activities.
- •Key Responsibilities Implement and manage end-to-end Change Requests across Anaplan models.
- •Collaborate with the Lead Solutions Architect and Model Builders on new functionalities and enhancements.
- •Design and deliver training sessions and documentation for end-users.
- •Maintain data integrity, manage user access, monitor model performance, and troubleshoot issues.
- •Requirements Hands-on experience supporting and maintaining Anaplan workspaces/models.
- •Proven track record handling Change Requests and user support tickets.
- •Functional understanding of Anaplan model architecture and formula building.
- •Strong communication and facilitation skills for training non-technical users.
- •Solid foundational understanding of financial modelling, FP&A principles, or finance workflows.
- •Familiarity with AI tools and writing effective prompts.
Required skills
SQLPythonFinancial ModelingJiraConfluenceExcelOpenAI APIAnthropic APIGemini APILangChain
Domain expertise
fintech
Benefits & perks
Incentive awards, Flexible working hours, Learning budget, Work from home setup support
Tech stack
ExcelPythonSQLJiraConfluencePowerPointOpenAI APIAnthropic APIGemini APILangChain