Lead the UX design process for new markets, shaping solutions and coordinating changes.
•As a UX designer, you will lead understanding care environments in Germany and North America, ensuring our solution fits their workflow seamlessly.
•Key Responsibilities Market understanding: Explore the needs, workflows, and challenges of caregivers and management teams in new regions.
•Scoping & prioritizing: Decide which changes are most important and create clarity on what is needed to get to this improvement.
•User-Centric innovation: Design and run structured user tests, collect feedback, and make well-informed recommendations for improvements.
•Team Alignment: Facilitate clear communication and agreements with development, production, and service teams to ensure smooth implementation of changes.
•Proposition definition: Determine the best way to position Momo in new regions, including marketing approach, messaging, and clearly identifying the problem we solve for users.
•Requirements A minimum of 2 years of experience with user testing and iterative processes.
•Excellent in English and German.
•Strong communicator who can align and motivate teams.
•Confident to make decisions and prioritize actions.
•Passionate about creating solutions that truly have value to the people working with it.