Product Engagement Manager
MindtickleSales Enablement company
CanadaManager
SoftBank Vision Fund
Accel
Canaan Partners
Norwest Venture Partners
New Enterprise Associates
NewView Capital
ProductNew
About the role
TL;DR
Lead customer deployments and adoption to drive value and expand platform utilization.
- •The Product Engagement Manager at Mindtickle drives customer outcomes by transforming product capabilities into tangible value.
- •This role bridges product strategy, technical delivery, and customer growth to help clients enhance their revenue teams.
- •Key Responsibilities Lead end-to-end customer deployments and adoption journeys.
- •Develop customer engagement strategies to increase adoption and accelerate time-to-value.
- •Act as a product strategist for key accounts, aligning customer goals with platform capabilities.
- •Drive AI adoption by helping customers operationalize AI-powered workflows.
- •Requirements 5+ years in SaaS, Professional Services, Customer Success, Solutions Engineering, or Technical Consulting.
- •Strong product and systems thinking with the ability to connect business outcomes to technical solutions.
- •Demonstrated experience driving SaaS deployment, adoption, or customer transformation programs.
- •Confidence navigating integrations, APIs, SSO, and enterprise architecture.
- •Exceptional stakeholder management and executive presence.
Required skills
Product ManagementCustomer SuccessSSOExecutive Presence
Nice-to-have skills
CRM
Domain expertise
productivityai
Tech stack
SSOCRM