(Junior) Customer Success Manager - MILES Abo
MILES MobilityCar Sharing company
Berlin, GermanyJunior
Avala Capital
Crosslantic Capital
Flash Ventures
InVenture Partners
Team Europe
Weller Venture Capital GmbH
Sales & Account Management
About the role
TL;DR
Manage customer accounts and ensure satisfaction with MILES Abo services.
- •The role involves managing customer relationships and ensuring satisfaction with MILES Abo services.
- •Key Responsibilities Manage customer accounts and ensure satisfaction.
- •Resolve customer issues and provide support.
- •Develop and implement customer success strategies.
- •Collaborate with cross-functional teams to enhance customer experience.
- •Monitor and analyze customer feedback and usage data.
- •Requirements Strong communication and interpersonal skills.
- •Experience in customer success or account management.
- •Ability to work in a fast-paced environment.
- •Problem-solving skills and a customer-centric approach.
- •Fluency in German and English.
Required skills
Customer ServiceCustomer Success