User Researcher, Consumer (Part-Time Contract)
Maven ClinicTelemedicine company
RemoteMid
StepStone Group
General Catalyst
Sequoia
Oak HC/FT
Dragoneer Investment Group
Icon Ventures
Product
About the role
TL;DR
Part-time user researcher to provide user insights for Maven's direct-to-consumer business.
- •Maven is building a new direct-to-consumer business and is seeking a part-time user researcher to provide user insights for decision-making.
- •This role will own research end-to-end for the consumer team.
- •Key Responsibilities Partner with product and design to identify research questions and scope studies.
- •Own the full study lifecycle: research plans, participant recruiting, moderation, analysis, and synthesis.
- •Run both qualitative and quantitative work, choosing the right method for each question.
- •Share insights in ways that travel: crisp readouts to the working team and digestible takeaways for the broader org.
- •Help define our research tooling and process.
- •Requirements 5+ years of user research experience, including consumer products.
- •True mixed-methods range: skilled in surveys, user interviews, and moderation.
- •Track record of running research end to end with minimal oversight.
- •Strong synthesis and communication skills.
- •Comfort in a fast-moving environment.
Required skills
User ResearchPythonSQL
Domain expertise
healthcare
Tech stack
PythonJavaScriptSQLGitJiraConfluenceFigmaPostmanREST APIGoogle AnalyticsGA4Looker Studio