•As a Key Account Manager at Marqeta, you will manage strategic accounts, focusing on relationship-building, revenue growth, and addressing customer needs through insightful solutions and data-driven strategies.
•You will collaborate with cross-functional teams to provide exceptional client service, uncover revenue-generating opportunities, and deliver workable solutions to your customers.
•Key Responsibilities Collaborate with AE partners to drive all aspects of a customer growth and retention strategy.
•Day-to-day management of customer portfolio.
•Be a trusted leader to the customer and help them navigate the payments landscape.
•Develop and deliver high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets.
•Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.
•Requirements Typically requires a minimum of 12 years of related experience with a Bachelor’s degree.
•Organization Master: Attention to detail and professionalism is key in all communications.
•Self-Starter: Proactive and resourceful in getting tasks done and anticipating needs.
•Curious: Passion for knowledge and learning to understand customers, Marqeta, technology, and the payments industry.
•Strategic Connector: Ability to build relationships and navigate internal teams to drive progress and create solutions.
•FinTech Fascination: Desire to develop deep knowledge of disruption in the payments space.