Collections Specialist
MableElder and company
Sydney, AustraliaMid
General Atlantic
Ellerston Capital
Macdoch Ventures
Keith Kerridge
Finance
About the role
TL;DR
Manage outstanding customer balances and ensure timely collection of funds.
- •An exciting opportunity exists for a permanent full-time Collections Specialist to join our Customer Collections team.
- •You will be responsible for delivering effective collections and account management support to Support at Home customers.
- •Key Responsibilities Manage accounts receivable and payable activities relating to customer invoices.
- •Validate invoices, investigate discrepancies, and reconcile account balances.
- •Send invoice-related communications and follow up outstanding payments via phone and email.
- •Conduct regular audits of customer files to ensure funding and financial compliance.
- •Support customers through proactive and responsive communications across multiple channels.
- •Requirements Strong written and verbal communication skills.
- •Working knowledge of Xero, SAP, and Salesforce.
- •Intermediate Excel skills.
- •Customer-focused with a commitment to delivering positive outcomes.
- •Highly detail-oriented with strong accuracy and attention to detail.
Required skills
SalesforceExcelAccounts ReceivableAccounts Payable
Domain expertise
healthcare
Tech stack
SalesforceExcel