Client Success Manager I
Luxury PresenceReal Estate company
Scottsdale, United StatesMid
Bessemer Venture Partners
TriplePoint Capital
NextEquity Partners
GSBackers
Adam Mills
Jade Mills
Sales & Account Management
About the role
TL;DR
Help clients succeed by understanding their goals and translating them into platform outcomes.
- •Luxury Presence is seeking an eager Client Success Manager I to join their growing team.
- •This role focuses on helping clients succeed by deeply understanding their goals and translating that into tangible platform outcomes.
- •Key Responsibilities Support clients through onboarding and ensure they gain maximum value from the Luxury Presence platform.
- •Build trusted relationships through proactive communication and consistent follow-through.
- •Develop a strong command of the Luxury Presence platform and its features.
- •Collaborate cross-functionally to advocate for client needs and ensure timely solutions.
- •Requirements 3+ years of experience in Client Success, Account Management, Customer Support, or a related client-facing role. 1+ year managing a book of business.
- •Strong written and verbal communication skills.
- •Comfort learning new software platforms quickly.
- •Basic understanding of digital marketing concepts or eagerness to learn.
Required skills
Customer ServiceAccount ManagementDigital Marketing
Nice-to-have skills
A/B TestingProject Management