Director of Account Management
LumAppsEnterprise Software company
Zurich, SwitzerlandDirector
Sales & Account Management
About the role
TL;DR
Lead account management for EMEA customers, driving renewal and expansion.
- •LumApps is seeking a Director of Account Management for EMEA to lead the team responsible for managing customer relationships.
- •The primary goal is to build strong partnerships, deliver significant business value, and ensure portfolio renewal and expansion.
- •Key Responsibilities Define market segment strategies for customer portfolio expansion and renewal.
- •Set team objectives to achieve daily, weekly, and quarterly targets.
- •Engage with internal and external executives to expand customer relationships.
- •Lead the sales process and actively discover customer needs and organizational initiatives.
- •Forecast expansion and contractions accurately and build a healthy pipeline.
- •Requirements 5+ years of sales leadership experience with a strong background in SaaS sales/account management.
- •Exceptional written and verbal communication skills in German (C2 level or equivalent).
- •Strong understanding of sales discovery frameworks and ability to build business cases.
- •Comfortable with C-level engagement and strong business acumen.
- •Experience leveraging Salesforce for pipeline management and forecasting.
Required skills
Account ManagementSalesforce
Nice-to-have skills
HR
Benefits & perks
Competitive Salary, Personal Learning & Development Budget, Health and Wellness Reimbursement, Home Office Set-Up Reimbursement, Laptop for work purposes, Mentoring and opportunities to grow and progress within your career path
Tech stack
Salesforce