Medical Devices, Enterprise Client Services Lead
LumafieldIndustrial CT company
San Francisco, United StatesLead
Lux Capital
Kleiner Perkins
DCVC
Spark Capital
IVP
Matter Venture Partners
Sales & Account Management
About the role
TL;DR
Drive customer outcomes and revenue growth for Lumafield's medical devices products.
- •Lumafield is looking for an Enterprise Client Services Lead with expertise in medical devices manufacturing to drive customer outcomes and revenue growth.
- •Key Responsibilities Serve as the primary point of contact for customer accounts.
- •Guide customers through validation of Lumafield products.
- •Identify and quantify business impact of Lumafield products.
- •Manage renewals processes and identify opportunities for expansion.
- •Build strong customer relationships.
- •Requirements Engineering B.S. degree or equivalent technical experience. 10+ years of experience in medical devices product development or manufacturing.
- •Understanding of medical device product development and manufacturing processes.
- •Familiarity with ISO 13485, 21 CFR Part 11, and medical devices product lifecycles.
- •Excellent verbal and written communication skills.
- •Ability to create and deliver executive level presentations.
- •Extremely organized and ready to dive into a rapidly scaling startup environment.
Required skills
Engineering ManagementTechnical LeadershipCustomer ServiceProject ManagementBusiness DevelopmentSalesAccount Management
Domain expertise
healthcare