Senior Payments Manager
loveholidaysOnline Travel company
London, United KingdomSenior
Livingbridge
Meridian Corporate Finance
Operations & Strategy
About the role
TL;DR
Manage payment provider relationships, optimize payment operations, and ensure regulatory compliance.
- •The Senior Payments Manager will be responsible for establishing and managing commercial relationships with payment providers, negotiating contracts, and improving terms to ensure loveholidays meets customer needs across various payment touchpoints.
- •This role is strategic and will significantly impact key business metrics.
- •Key Responsibilities Manage day-to-day relationships with payment partners and negotiate pricing and agreements.
- •Optimize customer payment operations by providing recommendations based on industry knowledge and organizational objectives.
- •Ensure compliance with local and international regulatory requirements.
- •Support forecasting, budgeting, and monitoring of payment processing fees.
- •Requirements Proven track record in managing Payments commercial relationships and negotiating terms.
- •Knowledgeable in the payments ecosystem, including card payments and alternative forms of payments, ideally across Europe.
- •Experience in building best-in-class payments journeys balancing customer experience, cost reduction, and fraud prevention.
- •Experience within a fast-paced/high-growth business environment (e.g., FMCG, e-commerce, technology).
Required skills
Contract ManagementVendor ManagementNegotiationBusiness OperationsCompliance ManagementRisk ManagementFinancial AnalysisExcel
Domain expertise
travelecommerce
Benefits & perks
Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum, Ability to buy and sell annual leave, Cycle to work scheme, Season ticket loan, Eye care vouchers
Tech stack
PythonJavaScriptSQLAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceREST APIExcel