Senior Customer Success Manager, Enterprise
LoopioRFP Response company
Toronto, CanadaSenior
Sumeru Equity Partners
OpenView
Sales & Account Management
About the role
TL;DR
Manage Enterprise accounts and drive customer success at Loopio.
- •Join Loopio's Customer Success team to manage Enterprise accounts.
- •Key Responsibilities Build relationships with Enterprise customers Partner with Customer Enablement to ensure seamless transitions Develop plans that align with customer goals Create strategies to increase engagement and reduce churn Manage key metrics for retention and growth Requirements Impeccable communication skills Strong relationship-building abilities Analytical mindset with data-driven decision making Highly organized with attention to detail Results-oriented with goal-setting and planning skills At least 3 years of Account Management or similar experience Experience in a SaaS company is a plus Experience writing sales proposals or responding to RFPs is a huge plus
Required skills
Customer SuccessAccount Management
Benefits & perks
Remote work