Senior Frontend Engineer
Level AIContact Center company
Noida, IndiaSenior
Battery Ventures
Village Global
Adams Street Partners
Eniac Ventures
Cross Creek
Brightloop
Software Engineering
About the role
TL;DR
Develop and architect scalable, AI-driven frontend applications using React and TypeScript for enterprise contact center solutions.
- •Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California.
- •Level AI revolutionizes customer engagement by transforming contact centers into strategic assets.
- •Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions.
- •By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth.
- •Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
- •Empowering contact centre stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance.
- •As a vital team member, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications.
- •You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world.
- •With Level AI, you will get to have fun, learn new things, and grow along with us.
- •Ready to redefine possibilities? Join us! Responsibilities: Spearhead the development of innovative web strategies to create products focused on Customer / Partner Onboarding and Operations.
- •Manage and enhance versatile JavaScript libraries that support diverse browser environments.
- •Build reliable, scalable and performant user experiences using modern tools like React, TypeScript, Web Bundles, Firebase and Webpack.
- •Help define a scalable front-end architecture, advise other teams internally and also encourage best practices.
- •Get problem statements from designers and product managers, break projects into substantial tasks, and deliver the project with metrics and data with fellow engineers.
- •Innovate, build, and invent on the behalf of our customers.
- •Plan, execute and maintain entire products/features which millions of customers will experience.
- •Drive best practices in engineering excellence & Operational excellence.
- •Work in an agile environment to deliver a high-quality Product.
- •End-to-end responsibility for integral piece or application Requirements: Qualification: B.E/B.Tech/M.E/M.Tech from tier 1 Engineering institutes.
- •Minimum 3+ years of experience in front-end development with expertise in React.js.
- •Minimum 2 years of experience in service-orientated architecture.
- •Experience with Chart.js or other visualisation libraries (e.g.
- •D3.js, Recharts) to build interactive data-driven components.
- •Experience in Redux and Webpack and should be comfortable with ES6 syntax.
- •Must Have in-depth knowledge of JavaScript and DOM.
- •Ability to build a feature from scratch & drive it to completion Knowledge of common security vulnerabilities in web applications.
- •Strong understanding of HTML and CSS.
- •Solid understanding of CSS frameworks like SCSS, SASS, and LESS.
- •Demonstrate design, UX sensibility, and attention to detail.
- •Experience with the development of enterprise-level B2B software.
- •Able to learn large-scale, complex systems quickly.
- •Experience with unit and integration testing.
- •Experience architecting web analytics, conversion analytics, and A/B testing systems.
- •Lead technical discussions, perform code reviews, and mentor junior engineers in the team.
- •Experience working with RESTful APIs and integrating frontend with backend systems Familiarity with performance optimisation techniques for large data sets and visualisations.
Required skills
ReactJavaScriptReduxWebpackHTMLCSSREST APISassA/B Testing
Nice-to-have skills
FirebaseTypeScript
Domain expertise
ai
Tech stack
ReactTypeScriptFirebaseWebpackChart.jsD3.jsReduxJavaScriptHTMLCSSSassREST APIA/B Testing