Specialist for technical support of... at Kyivstar — Kyiv

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Specialist for technical support of satellite communication

KyivstarMobile and company

Kyiv, UkraineMid

Cohen Circle Acquisition I

Software Engineering

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About the role

TL;DR

Provide technical support for Starlink satellite communication equipment and monitor telemetry.

•We are looking for a specialist to provide technical support for Starlink satellite communication equipment and monitor telemetry for our clients.
•Key Responsibilities Remote diagnostics and troubleshooting of technical issues on the Starlink portal.
•Analyzing telemetry indicators and managing traffic.
•Conducting technical checks and updates of service equipment.
•Creating internal instructions and improving service.
•Participating in negotiations with B2B clients as a technical expert.
•Requirements Higher education in telecommunications, radio electronics, or IT.
•Experience in telecommunications or IT support for at least 2 years.
•Experience in administering network equipment and supporting B2B clients.
•Knowledge of network technologies and remote diagnostics.
•Proficiency in Excel and databases.

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Required skills

BashExcel

Domain expertise

telecom

Benefits & perks

Bonuses, Insurance, Psychological support, Legal support, Compensation for mobile communication

Tech stack

Excel

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