Forward Deployed Engineer
KastleMortgage Servicing company
San Francisco, United StatesMid
Y Combinator
Commerce Ventures
Software Engineering
About the role
TL;DR
Build and manage AI agents for customer workflows.
- •As a Forward Deployed Engineer, you'll be the technical owner of our most important agents.
- •You'll embed deeply with customers, translate business workflows into production grade AI agents, and manage the customer relationship and roadmap.
- •Key Responsibilities Build, configure, and launch AI agents on Kastle's platform to handle real borrower workflows Write production-grade backend and full-stack code (Python, Java, TypeScript) to integrate with loan servicing systems, data sources, and telephony platforms.
- •Own the full agent development life cycle: prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects.
- •Scope ambiguous customer asks, prototype quickly, and iterate into stable deployments.
- •Act as the technical face of Kastle in key accounts, building trust through speed, empathy, and impact.
- •Requirements At-least 2 years of engineering experience, and 1 year of customer facing experience.
- •Proficiency in Python, Java, or similar; comfortable building APIs and backend systems.
- •Bias toward outcomes: you care more about unblocking customers and delivering value than perfect abstractions.
- •Strong work ethic; very high attention to detail; can own a project end-to-end with limited or no guidance.
- •Customer-centric: confident working directly with business leaders as well as engineers.
Required skills
PythonJavaTypeScriptCI/CD
Domain expertise
fintech
Benefits & perks
Free MLO training and support, Robust medical, vision, & dental coverage, 401(K) plan offering, Paid Company Meals, Company offsites
Tech stack
PythonJavaTypeScriptCI/CD