Enterprise Implementation Project Manager - India
JumpCloudIdentity and company
Bangalore, IndiaSenior
Sapphire Ventures
BlackRock
General Atlantic
Foundry Group
Ridge Ventures
OpenView
Operations & Strategy
About the role
TL;DR
Lead enterprise customer onboarding and implementation for JumpCloud's IT management platform.
- •JumpCloud is seeking an Enterprise Implementation Project Manager to lead the successful and rapid implementation of their platform for high-profile commercial and enterprise customers.
- •This role involves managing internal and external project communication to ensure clients realize immediate value and experience world-class onboarding.
- •Key Responsibilities Lead cross-functional onboarding engagements for enterprise customers, managing timelines and milestones.
- •Establish project plans, governance frameworks, and regular communication with stakeholders.
- •Deliver a white-glove onboarding experience to drive customer satisfaction and health.
- •Coordinate with various teams to resolve blockers and mitigate deployment risks.
- •Requirements 5+ years of experience in enterprise onboarding, implementation, or project management in B2B SaaS.
- •Exceptional communication and interpersonal skills, with the ability to influence executive stakeholders.
- •Strong project management discipline, managing multiple complex projects simultaneously.
- •Solid understanding of enterprise IT, identity management, or cloud infrastructure.
Required skills
Project ManagementCustomer OnboardingImplementation Management
Domain expertise
developer-toolsproductivitycybersecurity
Tech stack
Project ManagementCustomer OnboardingImplementation Management