Senior Product Manager
JanuaryDebt Resolution company
New York, United StatesSenior
IA Ventures
Brewer Lane Ventures
Third Prime
Reciprocal Ventures
Upper90
Shrug Capital
Product
About the role
TL;DR
Own consumer communication surfaces, leveraging AI to improve financial recovery.
- •As a Product Manager, you'll own one of our highest-leverage surfaces: how we reach consumers, how we talk with them and how we earn the trust that turns a missed payment into a fresh start.
- •The work decides whether someone in their hardest financial moment gets a robocall or a way out.
- •Key Responsibilities Own the strategy and execution for consumer communication surfaces, including LLM-powered chatbots, voice, email, and text.
- •Build systems for sending millions of communications per hour (email, SMS, letters) and an experimentation engine to optimize them.
- •Develop an opinionated strategy, design experiments, and build systems that enable the team to make good decisions autonomously.
- •Drive innovation in AI-driven consumer interactions to create a more human and effective experience.
- •Requirements 5+ years of experience as a Product Manager.
- •Ability to decompose problems to root causes and make decisions with incomplete information.
- •Strong principles for prioritizing and executing tasks effectively.
- •High bar for product quality and a data-driven approach to design and experimentation.
- •Experience pushing LLM tooling deep into work and building scalable workflows.
Required skills
Product ManagementProduct StrategyLLMsA/B TestingFeature PrioritizationCustomer DiscoveryProduct AnalyticsGo-to-MarketGrowth StrategyJobs to Be DoneProduct-Led GrowthPythonJavaScriptTypeScriptSQL
Nice-to-have skills
OpenAI APIAnthropic APIGemini APILangChainAWSGoogle CloudAzureDockerKubernetesCI/CD
Domain expertise
fintechaiproductivity
Tech stack
PythonJavaScriptTypeScriptNode.jsReactLLMsOpenAI APIAnthropic APIGemini APILangChainSQLAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraNotionSlackA/B TestingProduct StrategyGo-to-MarketFeature PrioritizationCustomer DiscoveryProduct AnalyticsCompetitive AnalysisProduct Operations