Application Engineer
IvaluaSpend Management company
Pune, IndiaMid
Tiger Global Management
KKR
Ardian
Hg
Software Engineering
About the role
TL;DR
Manage customer relations and provide technical support for Ivalua applications.
- •Manage customer relations on Ivalua applications, providing technical expertise and support.
- •Key Responsibilities Dedicated contact for customer administrators of the Ivalua solution.
- •Responsible for customer satisfaction by providing attention and technical expertise.
- •Follow-up, qualification, and prioritization of customer requests.
- •Expertise needed in troubleshooting code and SQL issues.
- •Ability to communicate well with customers and team members.
- •Requirements Minimum 4 years of experience on L3/L4 Software Product Technical Support Process.
Required skills
.NETC#SQL
Tech stack
.NETC#SQL