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Intercom logo

Staff Data Engineer - GTM

IntercomAI & company
Dublin, IrelandLead
Bessemer Venture Partners logo
Bessemer Venture Partners
Index Ventures logo
Index Ventures
Social Capital
ICONIQ Growth logo
ICONIQ Growth
Kleiner Perkins logo
Kleiner Perkins
Google Ventures logo
Google Ventures
Data & AI

About the role

TL;DR

Build and run systems defining accounts, hierarchies, and enriching data for GTM.

  • This role owns the foundation of go-to-market decisions at Intercom, building and running systems that define accounts, resolve duplicates, stitch subsidiaries into corporate hierarchies, and enrich them with signals.
  • Your work directly shapes how efficiently Intercom grows.
  • Key Responsibilities Owning account identity and entity resolution pipelines.
  • Modelling account hierarchy and linking accounts to their corporate parents.
  • Building account and contact sourcing and enrichment pipelines, including LLM-powered enrichment.
  • Ensuring data usability through dbt models in Snowflake orchestrated in Airflow.
  • Requirements Experience with the modern data stack: dbt, Snowflake, and Airflow.
  • Experience building with LLMs in production.
  • Experience with entity resolution and identity problems.
  • Hands-on experience integrating with SaaS APIs, especially Salesforce.
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Required skills

SQLdbtSnowflakeAirflowSalesforceLLMsPython

Nice-to-have skills

OpenAI APIAnthropic APIGemini APILangChainMarketo

Domain expertise

aiproductivity

Benefits & perks

Competitive salary and equity, Lunch provided, Pension scheme, Health and dental insurance, Flexible paid time off, Maternity leave, Paternity leave, Cycle-to-Work Scheme

Tech stack

PythonSQLdbtSnowflakeAirflowSalesforceMarketoLLMsOpenAI APIAnthropic APIGemini APILangChain

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