Staff Experience Designer
InstacartGrocery Delivery company
United States$194,000 - $246,000 USDLead
Sequoia Capital
Andreessen Horowitz
T. Rowe Price
TCV
Kaplan Group Investments
Unanimous Capital
Design
About the role
TL;DR
Lead end-to-end experience design for Instacart's online grocery platform.
- •Instacart is seeking a Staff Experience Designer to lead the design of personalized, end-to-end online grocery experiences.
- •You will drive innovation across multiple touchpoints, collaborating with cross-functional teams to enhance customer journeys and strengthen brand loyalty.
- •Key Responsibilities Lead end-to-end experience design for consumer-facing products, focusing on personalized journeys.
- •Craft narratives, naming, and value propositions for new features and experiences.
- •Define and own experience frameworks for key customer journeys.
- •Shape content, hierarchy, and information architecture across various surfaces.
- •Utilize AI-assisted prototyping and concept development as a core practice.
- •Requirements 15+ years of experience designing consumer-facing digital products with a portfolio showcasing complex journeys.
- •Strong fluency in at least two design languages (content design, UX/product design, visual design, design strategy, design research).
- •Exceptional eye for design system detail and proven ability to partner with product and business leaders.
- •Fascination with human behaviors, culture, communication, and evolving design models.
- •Exceptional communication skills with strengths in strategic storytelling and polished presentations.
Required skills
UX DesignDesign SystemsWireframingPrototypingFigmaPowerPoint
Nice-to-have skills
Visual DesignDesign ResearchOpenAI API
Domain expertise
ecommerceretailfood
Benefits & perks
Equity, Remote work
Tech stack
FigmaPowerPointOpenAI API