District Manager
Insomnia CookiesBaked Goods company
Western Carolina, United StatesManager
Verlinvest
Mistral Equity Partners
Operations & Strategy
About the role
TL;DR
Drive performance success for Insomnia Cookies stores in New Jersey.
- •Insomnia Cookies is seeking a District Manager to drive performance success for 9-10 stores in New Jersey.
- •Key Responsibilities Develop and execute regional support strategies to achieve financial, operational, and customer-service goals.
- •Provide expertise on customer service challenges, team staffing, store operations, and company policies & procedures.
- •Assist in managing labor in conjunction with Director of Workforce Planning, regional support team, and Store Operations Managers.
- •Requirements Minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries. 2+ years of leadership experience in a customer service-oriented role.
- •An innate ability to build, hire, and coach a diverse part-time hourly staff.
- •In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources).
- •Strong organizational, interpersonal, and problem-solving skills.
- •Prior experience with baking/bakery equipment/commercial kitchen equipment, a plus!
Required skills
Strategic PlanningOrganizational DesignCoachingCustomer Service
Nice-to-have skills
Compliance Management
Domain expertise
food
Benefits & perks
competitive base plus quarterly bonus compensation package, enrollment in the LTIP bonus plan, excellent comprehensive benefits coverage, 401K with contribution match, 3 weeks paid vacation, paid sick time off, 2 Insomnia personal wellness days, company laptop, commuter reimbursement, free cookies
