Managing Director, UAE
InDebtedDebt Collection company
Dubai, United Arab EmiratesDirector
Airtree
Australian Retirement Trust
Premier Capital Partners
Reinventure
Carthona
Perennial
Leadership & General Management
About the role
TL;DR
Lead and scale InDebted's presence in the UAE, driving growth and establishing the company as a benchmark for digital collections.
- •As a global leader in digital, compliance-led collections, InDebted partners with the world’s most innovative enterprises to modernise recovery, protect brand equity, and transform the customer experience.
- •We are now bringing that model to the UAE through a new joint venture anchored by ADCB
- •and we are hiring a Managing Director to lead and scale our presence in one of our most important new markets.
- •This is a senior, high-impact leadership role responsible for owning the UAE P&L, driving enterprise growth across banks/telcos/utilities/BNPLs, and establishing InDebted as the region’s benchmark for compliant, digital-first collections.
- •About the Role: The Managing Director (UAE) is the senior-most leadership position for the market, accountable for commercial growth, operational performance, regulatory alignment, and long-term client relationships.
- •You will lead the UAE go-to-market strategy, spearhead expansion beyond ADCB, and ensure we execute a relationship-driven enterprise entry model suited to the UAE market’s dynamics.
- •You will build, lead, and manage a small but high-performing local team
- •including hiring and managing the Business Development Lead
- •while working closely with global product, compliance, operations, and executive leadership.
- •What You’ll Do Define and execute the UAE market strategy, calibrated for a traditional-industry client mix and longer enterprise procurement cycles.
- •Own full P&L responsibility for the UAE market, including revenue, costs, and profitability targets.
- •Accelerate growth through deep relationships across banks, telcos, utilities, BNPLs, and other regulated lenders.
- •Serve as the senior enterprise face of InDebted in the region
- •building trust with C-level leaders, regulators, and strategic partners.
- •Lead development of a high-quality commercial pipeline beyond ADCB through your existing network, targeted enterprise outreach, and relationship-based selling.
- •Oversee the activation, onboarding, and performance of ADCB as the anchor client, ensuring strong delivery, compliance, and satisfaction.
- •Hire, develop, and manage the local BD Lead and future UAE team members.
- •Ensure regulatory alignment across data sovereignty, digital collections standards, and client-specific compliance requirements.
- •Partner with global product and operations to ensure seamless service delivery and continuous improvement for UAE clients.
- •Report market insights, commercial progress, pipeline health, forecast performance, and operational KPIs to global leadership and JV stakeholders.
- •What you'll Need 10+ years of leadership experience in collections, financial services, BNPL, telco credit, or enterprise B2B environments in the UAE.
- •Demonstrated success in selling and delivering enterprise services to banks, telcos, or other regulated institutions.A strong, established network across senior credit, collections, risk, and operations leaders in the UAE
- •essential for accelerating early pipeline.
- •Experience owning a P&L, managing teams, and operating in a fast-moving, high-accountability environment.
- •Ability to navigate enterprise sales cycles, regulatory requirements, procurement processes, and multi-stakeholder negotiations.
- •Deep understanding of UAE credit operations, collections practices, compliance requirements, and market norms.
- •Entrepreneurial mindset; track record of building new markets or business units from the ground up.
- •Strong leadership presence with the ability to influence executives internally and externally.
- •Fluency in English; Arabic strongly preferred.
- •Why Join Us Lead the launch and growth of a global category leader in one of its highest-potential new markets.
- •Build a team, shape the strategy, and directly influence the long-term success of the UAE JV.
- •Work closely with global executives who have scaled InDebted across the US, UK, AU, NZ, and Canada.
- •Competitive leadership compensation, performance incentives, and significant autonomy to execute the strategy.
- •Opportunity to define the UAE’s digital collections landscape and set a new benchmark for compliant, customer-centric recovery.
Domain expertise
fintech
Benefits & perks
Equity, Health insurance
Tech stack
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