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Quality Assurance Specialist
Hims & HersTelemedicine company
New Albany, United StatesMid
Thrive Capital
Forerunner Ventures
8VC
Software Engineering
About the role
TL;DR
Builds and maintains data-driven quality performance systems for compounding and fulfillment operations.
- •The Quality Assurance Specialist supports the Hims & Hers Quality team by building and maintaining data-driven quality performance systems that ensure compounding and fulfillment operations consistently meet internal standards and regulatory requirements.
- •Key Responsibilities Develop, track, and report on key performance indicators (KPIs) related to quality system effectiveness.
- •Aggregate and analyze quality data to identify trends, process gaps, and improvement opportunities.
- •Partner with QA leadership and Operations to implement corrective and preventive actions (CAPAs).
- •Ensure KPI programs are aligned with cGMP, BOF, and USP standards.
- •Design and maintain dashboards and scorecards that visualize key quality metrics.
- •Requirements Bachelor's degree in Quality Assurance, Data Analytics, Engineering, Life Sciences, or a related field. 3+ years in pharmaceutical, compounding, medical device, or regulated healthcare environments.
- •Strong understanding of Quality Management Systems (QMS) and cGMP compliance.
- •Experience analyzing and visualizing data using Excel, Power BI, Tableau, or similar platforms.
- •Familiarity with USP , , , 21 CFR Part 211, and Good Documentation Practices (GDP).
Required skills
Power BITableauExcel
Domain expertise
healthtech
Benefits & perks
Competitive salary & equity compensation, Unlimited PTO, Company holidays, Quarterly mental health days, Comprehensive health benefits, Medical, Dental, Vision, Parental leave, Employee Stock Purchase Program (ESPP), 401k benefits with employer matching contribution, Offsite team retreats
Tech stack
ExcelPower BITableau