Lead Site Reliability Engineer
HeidiAI-powered Clinical company
Melbourne, AustraliaLead
Headline
Point72 Private Investments
Blackbird
Latitude
Possible Ventures
Archangel
Software Engineering
About the role
TL;DR
Lead SRE to ensure production reliability and scale healthcare AI platform.
- •Heidi is seeking a Lead Site Reliability Engineer to own production systems, lead a small SRE team, and ensure the reliability and scalability of their healthcare AI platform.
- •This role requires hands-on involvement in incident response, on-call duties, and system reliability.
- •Key Responsibilities Lead on-call and incident response, ensuring clear communication and rapid service restoration.
- •Improve operational reliability by identifying recurring issues and driving fixes through automation and process improvements.
- •Own and operate Kubernetes clusters and cloud infrastructure, strengthening observability with dashboards and alerts.
- •Reduce operational toil through automation and simplify runbooks, while supporting safe change management.
- •Lead and grow the SRE team, including hiring, onboarding, and career development.
- •Requirements 7+ years in SRE, DevOps, or platform engineering roles, with formal team leadership experience.
- •Proven track record of hiring, coaching, and growing engineers.
- •Deep experience supporting production systems, including on-call rotations and debugging live systems under pressure.
- •Strong experience operating cloud infrastructure at scale (AWS preferred) and hands-on Kubernetes experience.
- •Infrastructure as code (Terraform) and monitoring tools (Datadog, Prometheus) experience.
Required skills
KubernetesAWSTerraformDatadogPrometheusPythonBash
Nice-to-have skills
CI/CD
Domain expertise
healthtechai
Benefits & perks
equity, learning and development budget, health and wellness allowance, home office budget, parental leave, fertility support, work from anywhere
Tech stack
KubernetesAWSTerraformDatadogPrometheusPythonBash