Forward Deployed Engineer
HazelGovTech, Procurement company
New York, United States$115K - $145KMid
Y Combinator
REFASHIOND Ventures
Phoenix Investment Club (San Francisco)
Rebel Fund
Tusk Ventures
Software Engineering
About the role
TL;DR
Implement AI solutions for consumer brands, ensuring customer success and driving product improvements.
- •Hazel is the AI coworker for consumer brands, connecting to live data to provide insights and take action.
- •This role involves implementing Hazel's AI into successful brands, ensuring customer success, and translating customer needs into product features.
- •Key Responsibilities Implement Hazel's AI into customer workflows and ensure they get the most out of the product.
- •Develop internal tools for issue diagnosis, alerts, and performance evaluation.
- •Visit customers onsite to understand their business, connect systems, and integrate Hazel.
- •Own customer relationships post-go-live, troubleshooting data discrepancies and product issues.
- •Build enablement materials like course content and training curricula.
- •Requirements 2-5 years of experience.
- •Fast learners who can code switch between stakeholders and teach diverse audiences.
- •Comfortable with data, able to spot and diagnose numerical errors.
- •People-oriented with the ability to lead technical discussions.
- •Daily user of AI in current role or personal life.
- •Willingness to travel for customer engagements.
Required skills
PythonSQLLLMsCustomer SuccessImplementation Management
Nice-to-have skills
SQL
Domain expertise
ecommerceretailai
Benefits & perks
equity, health insurance, dental insurance, vision insurance, 401(k), unlimited PTO
Tech stack
PythonJavaScriptSQLLLMs