Gerente de Implementación y Onboarding de Clientes - AgTech / Tecnología Agropecuaria
HalterVirtual Fencing company
Buenos Aires, ArgentinaManager
Bessemer Venture Partners
Founders Fund
Blackbird Ventures
Operations & Strategy
About the role
TL;DR
Lead Halter's South American launch, building teams and processes for customer implementation and onboarding.
- •Lead the implementation and onboarding strategy for Halter in South America, building the team, systems, and methodology to drive regional growth.
- •This role requires a hands-on approach, working directly with producers to understand their needs and scaling operations for success.
- •Key Responsibilities Build and lead the launch strategy for Halter in South America, responsible for implementation results and ARR.
- •Develop the regional implementation methodology, operational rhythms, and standards, adapting global models to local realities.
- •Stay close to producers by spending time in the field and participating directly in implementations.
- •Build and develop the South American Onboarding team, including hiring, coaching, and driving high performance.
- •Manage regional implementation costs and efficiency while ensuring customer experience.
- •Requirements Experience leading and developing teams, ideally in customer onboarding, implementation, or operations.
- •Proven track record of being responsible for commercial or operational results.
- •A builder's mindset, comfortable with ambiguity and motivated to create processes and teams from scratch.
- •Professional proficiency in English and Spanish; Portuguese is a plus.
- •Genuine availability to travel and spend significant time in the field.
Required skills
Implementation ManagementCustomer OnboardingStrategic PlanningSalesforceBusiness Development
Tech stack
Customer OnboardingImplementation ManagementSalesforce