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Sr. Director of Web Strategy & Experience

GongRevenue Intelligence company
San Francisco, United States$217,000 - $290,000 USDDirector
Norwest Venture Partners logo
Norwest Venture Partners
Wing Venture Capital
NextWorld Capital
Coatue logo
Coatue
Index Ventures logo
Index Ventures
Salesforce Ventures logo
Salesforce Ventures
MarketingNew

About the role

TL;DR

Lead web strategy, design, and performance for Gong's corporate website, driving pipeline and user experience.

  • Gong is seeking a vision-driven, data-led Sr.
  • Director of Web Strategy & Experience to own the strategy, design, and performance of their flagship corporate website (gong.io).
  • This role sits at the intersection of brand narrative, product marketing, conversion rate optimization, and web engineering.
  • Key Responsibilities Define and execute the roadmap for gong.io, ensuring seamless alignment with corporate messaging, brand identity, and GTM strategy.
  • Drive CRO programs, continuous A/B testing, personalization, and web analytics to optimize funnel conversion and pipeline generation.
  • Build and develop a high-performing team of designers, developers, and content producers.
  • Maintain world-class design fidelity, site responsiveness, accessibility, and micro-interactions.
  • Partner with web development and IT to ensure optimal CMS architecture, page load speed, and technical health.
  • Requirements 12+ years leading high-growth enterprise B2B website strategy, digital marketing, or web product management.
  • Proven track record managing modern WebOps stacks (CMS architectures, personalization tools, and analytics).
  • Deep understanding of high-converting B2B SaaS web journeys, positioning, and CRO.
  • Demonstrated ability to manage a cross-functional pod of designers, developers, and copywriters.
  • Experience building or scaling a web/digital team from the ground up.
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Required skills

Product MarketingGo-to-MarketA/B TestingGoogle AnalyticsNext.jsUX DesignStrategic Planning

Nice-to-have skills

GraphQLReact

Benefits & perks

Medical, Dental, Vision, Wellbeing Fund, Mental Health benefits, 401(k), Education & learning stipend, Flexible vacation time, Paid parental leave, Company-wide recharge days, Work from home stipend

Tech stack

HTMLCSSJavaScriptReactNext.jsGraphQLA/B TestingGoogle AnalyticsGA4GitLinuxJiraConfluenceFigmaREST API

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