Remote Client Experience Manager
Global Elite Empire ConsultantsRecruitment company
Guelph, CanadaManager
Sales & Account Management
About the role
TL;DR
Manage client experience and guide them through financial protection and benefits enrollment remotely.
- •This role involves connecting with clients who have proactively requested information about financial protection and benefits.
- •You will guide them through understanding options and the enrollment process, building lasting relationships through exceptional service.
- •Key Responsibilities Meet virtually with clients who have requested information Understand client needs and explain available benefit options Guide clients through the enrollment process Build lasting relationships through exceptional customer service Maintain accurate client records and follow up as needed Requirements Self-motivated individuals with a strong work ethic Excellent communication and interpersonal skills Competitive mindset and desire to achieve goals Coachable attitude and willingness to learn Ability to work independently in a remote environment
Required skills
Customer ServiceSalesCRM
Nice-to-have skills
SalesforceHubSpot
Domain expertise
consultinginsurtech
Benefits & perks
Remote work, Flexible scheduling
Tech stack
Customer ServiceSalesCRMCommunication