TL;DR
Owns commercial success of enterprise accounts, driving growth and managing relationships.
- •Gigs is building the operating system for mobile services, enabling tech companies to embed global connectivity into their products.
- •This role focuses on Gigs for Work (GfW), the enterprise offering that helps businesses provide employees with connectivity.
- •Key Responsibilities Own the commercial success of GfW enterprise accounts, driving NRR and ARR growth.
- •Manage and nurture executive-level relationships with enterprise stakeholders.
- •Act as the primary relationship owner from launch through expansion, renewal, and strategic planning.
- •Provide product expertise and feedback to shape the future of GfW.
- •Requirements 5-8 years in enterprise account management, strategic partnerships, or customer success.
- •Proven track record of owning NRR, ARR, or renewal targets.
- •Experience managing complex relationships with multiple senior buyers in large organizations.
- •Sufficient technical understanding for enterprise connectivity deployments.
- •AI-native working style, defaulting to AI for account acceleration.
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