Director of Lifecycle & CRM (Growth Marketing)
GetYourGuideOnline Travel company
Berlin, GermanyDirector
Spark Capital
Battery Ventures
KKR
Highland Europe
SoftBank Vision Fund
Highland Capital Partners
Marketing
About the role
TL;DR
Set the vision for customer engagement and lifecycle strategy at GetYourGuide.
- •Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world.
- •Ready to unlock your potential with a community of fellow explorers? Key Responsibilities Set the lifecycle strategy and own key lifecycle definitions Create platforms and operating systems that power Lifecycle success Build a world-class CRM operations platform Lead and influence a high-performing org Requirements 10+ years in lifecycle/CRM/growth marketing or product Exceptional cross-functional leadership Proven track record owning an end-to-end lifecycle system Deep experience in multi-channel CRM Operational excellence in managing modern CRM stacks
Required skills
CRMCross-functional LeadershipStrategic Planning
Domain expertise
travel
Benefits & perks
Annual personal growth budget and mentorship programs, Work from anywhere in the world for 30 days per year, Hybrid working approach, Opportunities to collaborate and socialize with team members, Monthly transportation and fitness budget, Discounts on GetYourGuide activities, Language reimbursement program, Health and wellness benefits