Director, Platform Engineering
MapleTelemedicine company
Toronto, CanadaDirector
Acton Capital
Shoppers Drug Mart Corporation
MaRS Investment Accelerator Fund
Royal Bank of Canada (RBC)
SE Health
Global Excel Management
Software Engineering
About the role
TL;DR
Lead the platform engineering team to build a scalable and efficient development environment.
- •As we grow, expand into new products, and prepare for scale, the engineers building Maple's products need a foundation that lets them move fast, safely, and autonomously.
- •We're looking for a Director, Platform Engineering to build that foundation
- •and lead the team behind it.
- •Key Responsibilities Own the platform engineering team's mandate end-to-end: developer environment, CI/CD and deployment pipelines, test infrastructure and quality tooling, framework and dependency health, AI tooling for engineers, and the AI feature tooling stack Serve Maple's product engineering squads as your primary customer
- •publish a platform roadmap, run developer surveys, and make prioritization calls based on developer friction data Drive engineering metrics in partnership with the VP of Engineering
- •stand up the tooling to measure developer experience, define the quantitative baselines, and set the roadmap to move them Hire, coach, and grow a small team of engineers, and set the operating model, rituals, and career expectations for the team Partner across Engineering, Business Technology, Security, Data, and Product to lead change
- •from shifting the org from manual to continuous deployment, to raising the bar on quality, observability, and incident response Requirements 5+ years of people leadership experience in engineering, including 2+ years building or leading a platform or developer experience team Director-level operating experience
- •you've owned a multi-domain technical roadmap and worked as a peer to other Directors and senior cross-functional leaders A track record of treating platform as a product
- •publishing roadmaps to internal customers, running developer surveys, setting up DevEx metrics, and making priority calls based on developer friction data, with a "thin platform" bias and a servant leadership orientation Deep expertise in modern CI/CD and deployment pipelines (GitHub Actions or equivalent, feature flag systems, progressive delivery, automated quality gates), and cloud infrastructure
Required skills
CI/CDKubernetesAWSEngineering ManagementStrategic PlanningCross-functional LeadershipChange Management
Nice-to-have skills
TerraformPrometheusGrafanaDatadogNew RelicPagerDutyNginxHAProxyGitLinux
Domain expertise
healthcare
Tech stack
CI/CDGitHub ActionsKubernetesAWSTerraformPrometheusGrafanaDatadogNew RelicPagerDutyNginxHAProxyGitLinuxJiraConfluencePostmanSwaggerOpenAPIREST APIgRPCWebSocketsRabbitMQCelerySidekiqNotionSlackAsanaLinearMonday.com