Property Operations Associate
Flock HomesReal Estate company
Denver, United States$70K – $85KMid
Andreessen Horowitz
BoxGroup
Susa Ventures
Human Capital
Primary Venture Partners
Renegade Partners
Operations & Strategy
About the role
TL;DR
Manage day-to-day performance of a single-family rental portfolio, overseeing resident lifecycle and operations.
- •Flock is hiring a Property Operations Associate to play a key role in managing the day-to-day performance of our single-family rental portfolio.
- •This position spans the entire property and tenant lifecycle—from move-in to move-out—ensuring efficient operations and consistent execution of Flock's standards.
- •Key Responsibilities Own resident relationships end-to-end, managing inquiries and maintenance requests.
- •Execute seamless move-in and move-out processes, including document completion and security deposit handling.
- •Manage resident payment and collections, including issuing reminders and coordinating repayment plans.
- •Oversee compliance administration for HOA, municipal, and Section 8 inspections.
- •Resolve utility and operational issues, coordinating with vendors and field teams.
- •Requirements 2+ years in real estate, property management, or customer service.
- •Meticulous and process-driven with strong documentation skills.
- •Exceptional verbal and written communication skills with a focus on customer service.
- •Organized problem-solver with the ability to prioritize tasks and manage time effectively.
- •Accountable and compliant with company policies and regulatory requirements.
Required skills
Customer ServiceSalesforceProject ManagementCompliance ManagementVendor Management
Domain expertise
proptech
Benefits & perks
equity, medical insurance, dental insurance, vision insurance, 401k
Tech stack
Salesforce