Implementation Specialist
FirecrawlAI & company
San Francisco, United States$180,000 to $240,000/year OTEMid
Y Combinator
Nexus Venture Partners
Zapier
Tobias Lütke
Abhinav Asthana
Matt McClure
Software Engineering
About the role
TL;DR
Implement Firecrawl for customers, ensuring fast integration and production success.
- •You'll be the engineer who gets customers live and winning fast.
- •When a company signs on with Firecrawl, you're the one who lands in their environment, wires up the integration, and turns "we bought it" into "it's in production and working." This is a hands-on, customer-facing engineering role measured in time-to-value and adoption, not tickets closed.
- •You build, you deploy, you own the outcome.
- •Key Responsibilities Own customer onboarding end to end: land in their environment, scope the integration, and get them to production fast Get hands-on with the product against real customer data, build the integration and solve the problems that block go-live Run technical discovery: diagnose where a customer's extraction or pipeline breaks, and know whether it's usage, a bug, or a real product gap Turn a successful launch into adoption and expansion, and partner with the revenue team to hit team targets Be the trusted technical voice during rollout, and bring what you learn in the field back to product and engineering Requirements You've done implementation, forward-deployed, solutions, or customer-facing engineering, ideally at a developer, API, or AI-infra product You're technical enough to earn a developer's respect: you can read code, use an API, and build a real integration yourself You've taken customers from signed to live in production, and can point to the technical work that made the rollout land You check before you build: you can tell user error from a bug from a real product gap, and you don't turn every ask into a custom feature You can translate between deep technical detail and business value without losing either audience
Required skills
PythonJavaScriptTypeScriptGoBashNode.jsFastAPIREST APIDockerKubernetesAWSGoogle CloudAzureGitCustomer Onboarding
Nice-to-have skills
React
Domain expertise
developer-toolsai
Benefits & perks
Equity, Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), PTO, Parental leave, Wellness stipend, Learning & Development stipend, Team offsites, Sabbatical, Pet insurance
Tech stack
PythonJavaScriptTypeScriptGoBashReactNode.jsFastAPIREST APIDockerKubernetesAWSGoogle CloudAzureGit