Architect and support customer on-premise infrastructure for cybersecurity products.
•Filigran is seeking a Customer Platform Architect to support customers in deploying and managing their on-premise infrastructure for Filigran products.
•This role is crucial for ensuring proper infrastructure sizing, adapting deployments to specific contexts, and guaranteeing reliability.
•Key Responsibilities Guide customers through platform deployment and configuration.
•Diagnose, resolve, and anticipate infrastructure issues.
•Conduct platform health checks and recommend improvements.
•Ensure technical documentation of the architecture.
•Collaborate with Product and Solution Engineering teams.
•Requirements Strong expertise in on-premise infrastructure and cloud environments.
•Practical experience with containerization and orchestration platforms (Docker, Kubernetes).
•Solid understanding of Kubernetes architecture and Helm deployments.
•Background in customer-facing technical roles.
•Ability to obtain UK security clearance at SC or higher.