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Store Manager

MejuriJewelry company
Los AngelesManager
Operations & Strategy

About the role

Drive store growth and profitability, ensuring excellent customer service and team performance.

  • As a Store Manager, you will drive the growth and awareness of Mejuri in your store and market.
  • Key Responsibilities Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.
  • Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s customer service model.
  • Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
  • Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
  • Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
  • Requirements Charismatic leader with exceptional service and sales acumen.
  • Passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values.
  • Accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best.
  • Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.
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