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Head of Customer Success at CivilGrid — San Francisco

C

Head of Customer Success

CivilGridConstruction Intelligence company

San Francisco·Director

S

Spark Capital

Joules Accelerator

Sales & Account Management

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About the role

TL;DR

Lead customer success initiatives, build retention strategies, and scale the customer success team.

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Required skills

Customer SuccessAccount ManagementChange ManagementLeadershipTeam ManagementRevenue Operations

Domain expertise

government

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Details

Level: Director
Experience: 8+ years
Work type: onsite
Posted: 2026-05-19

Company snapshot

Construction Intelligence company

CivilGrid is a construction intelligence platform combining layers of utility, environmental, and geotechnical site data. It aggregates and curates datasets to centralize site information in an interactive map, facilitating safer project engineering and collaboration.

Category: Construction Intelligence
Stage: Seed
Employees: 15
HQ: San Francisco, United States
Founded: 2020
Funding: $3M

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