Technical Support Engineer

Provide enterprise-level support to customers using Amplitude's product knowledge.

• •Provide enterprise-level support to customers using Amplitude's product knowledge.
• •Resolve technical issues and ensure a high-quality customer experience.
• •Key Responsibilities Answer and escalate support tickets Drive resolution by diagnosing and troubleshooting issues Ensure tickets meet service level agreements Requirements Completed Bachelor's Degree Experience with SDKs and APIs Passion about analytics and problem-solving