Senior Operations Manager

Responsible for scaling operations and designing infrastructure for new business modalities.

• •Stepful for Business (S4B) is growing fast
• •new programs, new modalities, new enterprise partners.
• •Every launch is an opportunity to get it right.
• •Every gap in our operational infrastructure is a reason we might not.
• •Key Responsibilities Own the scaling of existing programs and client launch operations.
• •Design operational infrastructure for new modalities.
• •Build scalable S4B ops processes.
• •Lead and develop two direct reports.
• •Work cross-functionally.
• •Requirements 3+ years of operations or consulting experience 2+ years of building B2B operations enablement within a start-up Demonstrated experience designing and documenting operational processes