Customer Success Manager, Commercial Scaled
BuildOpsConstruction Tech company
Los Angeles, United StatesMid
Meritech Capital Partners
Next47
Founders Fund
BOND Capital
Schneider Electric's SE Ventures
Fika Ventures
Sales & Account Management
About the role
TL;DR
Support commercial contractors with BuildOps software solution as a Customer Success Manager.
- •Join BuildOps as a Customer Success Manager to support commercial contractors with our software solution.
- •Shape and scale a critical customer segment.
- •Key Responsibilities Build strong relationships with key customer stakeholders.
- •Become a BuildOps product expert and teach customers how to leverage the platform.
- •Develop and execute tailored success plans with a clear emphasis on value realization.
- •Requirements 2+ years in Customer Success, account management, or relationship management.
- •Exceptional interpersonal skills being empathetic, patient, confident, and effective across a wide range of personality types.
- •Excellent written and verbal communication skills.
Required skills
Customer Success