Customer Success Manager

Manage projects to build channel partner productivity and customer value.

• •The Customer Success Manager will manage projects to build channel partner productivity and customer value.
• •This role supports revenue growth by reducing churn and listening for expansion.
• •Key Responsibilities Responsible for the engagement, adoption, and promoting the value of Mineral.
• •Serve as a point of contact and liaison for Mineral.
• •Collaborate cross-functionally to bring the partner voice to product strategy and roadmap.
• •Drive the adoption of Mineral through targeted messaging and training programs.
• •Track customer value and outcomes through internal tools and resources.
• •Requirements Passion, empathy, and knowledge to drive partner value.
• •Ability to effectively manage time and advocate for customers.
• •Strong communication and influence skills.