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Monitoring Engineer

AdyenPayments company
ChicagoMid
Software Engineering

About the role

Monitor platform performance and manage incidents for Adyen's engineering team.

  • Platform Monitoring Engineer / Incident Manager for Adyen's Engineering team.
  • Key Responsibilities On-call monitoring platform performance.
  • Coordinate and manage incidents.
  • Communicate with customers during incidents.
  • Analyze incident trends and identify systemic weaknesses.
  • Work with engineering teams to improve platform reliability.
  • Requirements At least 5 years of incident management experience.
  • Experience with problem management practices.
  • Solid communication skills and ability to translate technical situations.
  • Experience with monitoring and logging tools.
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Level:Mid

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