Commercial Operations & Risk Manager

Manage commercial operations and risk for consumer EV leasing, ensuring compliance and sustainable growth.

• •Electric Car Leasing Why we do it.
• •We’re looking for a sharp, commercially-minded generalist to help us scale our consumer electric vehicle leasing business.
• •You’ll sit at the heart of our Consumer team, acting as the bridge between our ambitious growth goals and our regulatory responsibilities as an FCA regulated business.
• •This isn't a "back-office" compliance role.
• •You’ll be a key operator who ensures our products are customer-centric, our processes are slick, and our growth is sustainable.
• •You’ll work with teams (Sales, Product, Ops) who are experts in their fields but often new to Financial Services; your job is to translate the "why" behind the rules and help them build better products because of them.
• •What you'll do Commercial Guardrails: Own the "rules of the game" for our consumer products.
• •You’ll ensure our contracts (Consumer Hire Agreements) and T&Cs are current, compliant, clear, and commercially sound.
• •Problem Solving: Tackle "edge case" customer issues and business incidents.
• •You won't just fix the immediate problem; you’ll build the automation or process to ensure it doesn't happen again.